Shipping policy

At 3Yolks, every piece is made to order and personalised for your adventure. This means we take a little extra time to create, check and carefully package each piece before it makes its way to you.

Do you ship throughout New Zealand?

Yes! We currently ship NZ-wide, including rural addresses.

How long will my order take?

Because every piece is made to order, please allow time for your personalised design to be created and approved before production begins.

Your order confirmation will include an estimated timeframe, and we'll keep you updated throughout the process.

Please note that rural deliveries and particularly busy periods may take a little longer.

Will I receive tracking information?

Yes. Once your order has been dispatched, you'll receive tracking information so you can follow its journey to you.

What happens if my order is delayed?

We know you're excited to receive your piece, and we take the delivery timeframes provided at the time of order seriously.

If your order is delayed due to an issue on our end and we're unable to meet the timeframe we promised, please contact us at hello@3yolks.co.nz. Where appropriate, you may request a refund.

We'll keep you updated and work to resolve the issue as quickly as possible.

Please note that once your order has been dispatched, delivery times are also dependent on the courier service and are outside our direct control.

Do you ship internationally?

Not yet! We currently ship within New Zealand only, but we hope to offer international shipping in the future.

Questions about your delivery?

If you have any questions about your order or delivery, contact us at hello@3yolks.co.nz.

We aim to respond within 1–2 business days and will be happy to help.

3Yolks Studio
Made locally in New Zealand, for the adventures that matter.